Terms & Services

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Licensed in Arizona

ROC 325730

Glendale-Based

Phoenix Valley service

Accurate Diagnostics

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Clear Recommendations

Repair or replace options

Effective Date: September 1, 2026

These Terms & Services govern your use of the Amigos Air Cooling and Heating website, communications, estimates, appointments, and HVAC services provided by Amigos Air Cooling and Heating (“Amigos,” “Company,” “we,” “our,” or “us”).

By using this website, submitting a contact or service request, scheduling an appointment, communicating with us, approving an estimate, signing a service agreement, or purchasing services, you agree to these Terms & Services.

Amigos Air Cooling and Heating provides residential and commercial heating, ventilation, and air conditioning services from Glendale, Arizona, serving homeowners and businesses throughout the Phoenix metropolitan area.

1. Company Information

Amigos Air Cooling and Heating

Doing business as Amigos Air Cooling and Heating

For assistance regarding an appointment, service request, website inquiry, or SMS communication, call (602) 536-8307 or reply HELP to a text message from us.

2. HVAC Services

Amigos Air Cooling and Heating provides heating and cooling services that may include:

The exact work to be performed will be described in the applicable estimate, proposal, invoice, work order, or service agreement.

Additional repairs, parts, equipment, labor, or services not included in the original scope may require additional authorization and charges.

3. Estimates & Pricing

Quotes and estimates are based on the information reasonably available when the property or HVAC system is evaluated. Pricing may change when:

When reasonably possible, additional charges will be communicated before additional work outside the authorized scope is performed.

4. Payment Terms

Payment requirements will be stated in the applicable proposal, estimate, invoice, financing agreement, or service agreement.

Depending on the service, payment terms may include:

Failure to make required payments may result in delayed scheduling, suspension of work, or other remedies permitted under the applicable agreement or Arizona law.

5. Equipment & Parts Availability

HVAC equipment, replacement parts, components, thermostats, accessories, and other materials may be supplied by third-party manufacturers or distributors.

Product availability, equipment specifications, lead times, models, efficiency ratings, and manufacturer pricing may change.

We are not responsible for manufacturer discontinuations, supplier shortages, shipping delays, backorders, or other circumstances outside our reasonable control.

If specified equipment becomes unavailable, we may recommend a reasonably comparable alternative subject to customer approval.

6. Scheduling & Service Delays

Appointment times, equipment installation dates, and project completion dates are estimates unless otherwise agreed to in writing.

Schedules may change because of circumstances including:

We will make reasonable efforts to communicate material scheduling changes.

7. Customer Responsibilities

Customers agree to provide accurate information regarding their property, HVAC equipment, contact information, and known system problems.

Customers are responsible for providing reasonable and safe access to HVAC equipment and work areas.

Before an appointment, customers should:

Additional visits or charges may apply when work cannot reasonably be completed because of inaccessible equipment, unsafe conditions, inaccurate customer information, or circumstances outside our control.

8. HVAC Repairs & Concealed Conditions

HVAC systems contain mechanical, electrical, refrigerant, airflow, and control components that interact with one another.

Repairing one identified problem may reveal another condition that could not reasonably have been identified before the original repair.

Examples may include:

Additional repairs will be discussed with the customer when reasonably necessary.

9. Warranties

Any workmanship warranty provided by Amigos Air Cooling and Heating will be subject to the terms stated in the applicable estimate, invoice, proposal, or service agreement.

HVAC equipment and components may also carry separate manufacturer warranties.

Manufacturer warranties are governed by the manufacturer’s own registration requirements, exclusions, limitations, and claim procedures.

Unless otherwise stated in writing, warranties do not cover circumstances such as:

Specific warranty coverage should be confirmed in the documents associated with the applicable service or equipment installation.

10. SMS Communications

By providing your phone number to Amigos Air Cooling and Heating, you consent to receive SMS communications related to your inquiry or project. These messages may include appointment confirmations, scheduling updates, project notifications, and occasional service-related follow-ups. Amigos Air Cooling and Heating does not send unsolicited promotional messages without consent.

11. Dispute Resolution

The parties agree to attempt good-faith resolution prior to legal action.

If unresolved, disputes shall be subject to jurisdiction in Arizona.

Mediation may be pursued prior to litigation when appropriate.

12. Intellectual Property

All estimates, proposals, diagnostic reports, photographs, system recommendations, drawings, specifications, and other materials prepared by Amigos Air Cooling and Heating remain the property of Amigos Air Cooling and Heating unless otherwise agreed to in writing.

Unauthorized reproduction, distribution, modification, or commercial use of these materials is prohibited.

13. Governing Law

These Terms & Services are governed by the laws of the State of Arizona, without regard to conflict-of-law principles.

Any dispute arising from these Terms, our website, or services will be handled in accordance with applicable law and any controlling written service agreement.

14. Contact Us

Questions regarding these Terms & Services, our HVAC services, or SMS communications may be directed to:

Amigos Air Cooling and Heating

Doing business as Amigos Air Cooling and Heating

For SMS assistance, reply HELP to any text message.

To stop SMS communications, reply STOP to any text message.