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Amigos Air Cooling and Heating (“Amigos Air Cooling and Heating,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, requesting HVAC service, scheduling an appointment, requesting an estimate, or communicating with us.
Amigos Air Cooling and Heating is an HVAC contractor based in Glendale, Arizona, serving homeowners and businesses throughout the Phoenix metropolitan area, including Glendale, Phoenix, Peoria, Surprise, El Mirage, Sun City, Sun City West, Youngtown, Avondale, Goodyear, Litchfield Park, Tolleson, Buckeye, Waddell, Scottsdale, Paradise Valley, Tempe, Mesa, Chandler, Gilbert, and Anthem.
This Privacy Policy explains what information we collect, how we use and protect that information, how our SMS/text messaging program works, and the choices and rights available to you.
We may collect personal information that you voluntarily provide when you contact us, complete a website form, request service, request an estimate, schedule an appointment, call us, or otherwise communicate with us.
Information we may collect includes:
We may also automatically collect certain technical and website usage information, including:
This information may be collected through cookies, analytics software, advertising technologies, call-tracking systems, and similar tools.
We may use the information we collect to:
We do not sell your personal information.
Our website may use cookies, pixels, analytics software, call-tracking technology, and similar technologies to understand how visitors use our website and to evaluate our marketing efforts.
These technologies may collect information such as:
We may use services such as Google Analytics, Google advertising technologies, Meta advertising technologies, call-tracking software, CRM systems, and similar platforms.
These technologies help us understand website performance, measure advertising effectiveness, improve our services, and provide a better website experience.
You may be able to limit or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
We may use trusted third-party service providers to help us operate our business and website. These may include:
These providers may process information only as reasonably necessary to provide their services to us or as otherwise permitted by law.
We do not authorize third-party service providers to use your personal information for their own independent marketing purposes unless you have separately provided consent to that third party.
By submitting your contact information, you consent to receive communications related to your inquiry or project. You may receive:
You can unsubscribe from marketing emails at any time using the unsubscribe link in the email.
To opt out of SMS messages, reply STOP at any time. Message and data rates may apply.
Amigos Air Cooling and Heating offers an SMS/text messaging program for customers and individuals who request information or services from our company.
Depending on the type of consent you provide, SMS messages from Amigos Air Cooling and Heating may include:
Receiving SMS/text messages from Amigos Air Cooling and Heating requires affirmative consent.
When an SMS consent option is presented on one of our website forms, you may opt in by:
SMS consent checkboxes are intended to be optional and are not pre-selected.
Providing a phone number by itself does not constitute consent to receive marketing text messages.
When separate options are presented for service-related messages and marketing messages, you may choose which types of messages you wish to receive.
You may also provide SMS consent through another clearly disclosed method made available by Amigos Air Cooling and Heating, provided that the consent request identifies the types of messages you are agreeing to receive.
Consent to receive SMS/text messages is not a condition of purchasing goods or services from Amigos Air Cooling and Heating.
If you opt in to service-related SMS communications, we may send text messages regarding:
If you separately opt in to receive marketing SMS communications, we may send messages regarding:
Consent to receive marketing text messages is optional and is not a condition of purchasing goods or services.
Message frequency varies based on your interactions with Amigos Air Cooling and Heating, the services you request, your appointment activity, and the types of SMS messages you have consented to receive.
For example, customers with an upcoming HVAC appointment may receive messages related to scheduling, confirmation, reminders, technician arrival, or follow-up.
Customers who separately consent to marketing messages may receive occasional promotional messages.
Message and data rates may apply.
Your mobile carrier’s standard messaging and data rates may apply to SMS/text messages sent to or received from Amigos Air Cooling and Heating.
Amigos Air Cooling and Heating is not responsible for charges imposed by your mobile carrier.
You may opt out of SMS/text messages at any time by replying:
STOP
After you submit an opt-out request, you may receive a confirmation message acknowledging your request.
Once your opt-out request has been processed, you will no longer receive messages from the applicable SMS messaging program unless you later provide consent again.
For assistance with our SMS/text messaging program, reply:
HELP
You may also contact Amigos Air Cooling and Heating directly at: (602) 536-8307
We take the privacy of mobile information seriously.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
SMS opt-in information and consent will not be sold, rented, or shared with third parties or affiliates for their independent marketing or promotional purposes.
Information may be shared with service providers that assist us with SMS delivery, customer relationship management, scheduling, customer support, or related operational services solely as reasonably necessary to provide those services on our behalf.
All other categories of information sharing described in this Privacy Policy exclude SMS opt-in data and consent where applicable.
If you provide your email address, we may use it to:
You may unsubscribe from marketing emails at any time using the unsubscribe link included in applicable marketing communications.
Unsubscribing from marketing emails does not necessarily prevent us from sending transactional or service-related communications regarding services you requested.
You have the right to:
To submit a privacy request, please contact us using the information below. We may verify your identity before processing your request.
We use reasonable security measures, including secure hosting and encrypted connections, to protect your information. While we take appropriate steps to safeguard data, no online transmission is guaranteed to be completely secure.
Our website and services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from anyone under the age of 18.
We may update this Privacy Policy periodically to reflect changes in our services, website, technology, business practices, or legal requirements.
When changes are made, the revised version will be posted on this website, and the Last Updated date at the top of this page will be updated.
Your continued use of our website following an update is subject to the revised Privacy Policy.
If you have any questions about this Privacy Policy or would like to request access or deletion of your information, please contact us directly by phone or through our website contact form.
Doing business as Amigos Air Cooling and Heating